Mundaring Toy Library

Mundaring Toy Library Terms and Conditions

The Mundaring Toy Library is run completely by volunteers and relies on members, membership fees and fundraising to operate and maintain the service. We hope you gain much from your membership but also support the Committee in their efforts to operate and better this valuable community resource. Participation is encouraged in the areas of fundraising, promotions, busy bees, toy repairs, cleaning, on the elected Committee and Annual General Meeting attendance. 

By becoming a member, you agree to abide by the following terms and conditions to ensure this valuable community resource can operate smoothly and effectively.

Borrowing Toys: 

  • Members may borrow a total of eight items per 3 week loan period consisting of four toys and four puzzles/games. Corporate members have a month loan period of eight items.
  • Members are responsible for ensuring all items are counted and checked against the packaging label prior to borrowing. Counting the toy pieces before borrowing is a condition of membership. 
  • Incomplete or broken toys should not be borrowed.
  • Members are responsible for selecting age-appropriate toys/games for their child. 
  • Please designate a safe place at home to store packaging. Once you borrow a toy you are responsible for its care and the packaging.  
  • If a toy is found to have missing or broken part/s after being taken home, please email immediately.  

Returning Toys: 

  • Toys and games need to be returned clean and dry. 
  • Ensure all pieces are accounted for and in the correct packaging by checking them against the packaging label. 
  • The onus is on the borrower to ensure all pieces are accounted for before borrowing. So please check pieces by counting before borrowing and returning all toys. 
  • Advise volunteers on duty if there is any problem with the toy when it is returned. 

Returning a Toy that has Broken or Missing Pieces: 

  • Missing or broken pieces and/or packaging need to be reported to the volunteers on duty. 
  • A $5 non-refundable fine is payable should items be returned with missing or broken pieces and/or packaging.  
  • Items must be borrowed for a maximum of three extra weeks in order to find missing pieces or packaging before paying the fine.
  • If the missing piece or broken part is a major component that is vital to the toy, the cost of returning the toy to a usable condition or replacement costs may be requested. These issues may be referred to the Committee for the appropriate action. 
  • If you find a missing piece at a later date, please return it to us so we can reunite it with the rest of the toy. 

The Duty Roster: 

  • All members are required to complete one roster session per term and one additional duty (i.e. stocktake, fundraising, events) per year. These are a requirement of membership. Corporate and Non-Voluntary Members are excluded from these requirements.
  • New members will be offered computer (MiBase) training on their first roster session. 
  • You will need to enter your preferred session date/s onto the toy library's online roster. A roster email will be sent at the end of each term to notify you when the online roster can be accessed for the following term. Please refer to your Welcome Letter email for instructions on how to use the online roster.
  • If a roster date has not been selected, you will be allocated to any remaining session that requires a member. 
  • Members are responsible for finding a replacement should they be unable to attend their rostered session.  
  • An adult family member or friend can be sent to perform your rostered duty (for non-supervisors) or a swap can be arranged with another Toy Library member. Please advise the Roster Coordinator and supervisor for that date of any swaps.  
  • If you cannot attend at short notice, do your best to find a replacement and contact the supervisor for the day. 
  • Penalties will apply for missed roster sessions. 
  • If you are expecting a baby, please notify the Roster Coordinator to arrange 3 months 'maternity leave' from roster duties following the birth of your baby.  


  • Full memberships run for 12 months from date of sign-up. 
  • A renewal reminder will be emailed up to one month prior to membership expiry date so you have plenty of time to renew.  
  • Borrowing is not permitted on overdue memberships. 
  • Should you choose not to renew your membership, please advise the membership officer ( as soon as possible so that your member record can be updated. 
  • Overdue memberships will be deleted four weeks from expiry.

By becoming a member, you agree to abide by these terms and conditions. We look forward to welcoming you to our wonderful toy library!                                                                       

MTL Committee


To view Constitution click here





The Mundaring Toy Library (“Provider”) is pleased to make bicycles and scooters available to subscribers (“the Service”).

As a subscriber to the Service you acknowledge that there are dangers and risks inherent with bicycle and scooter riding (“the Activity”) to which any child under your supervision (“Your Child”) may be exposed.

The Provider does not provide protective clothing or bicycle helmets and it is your responsibility to ensure Your Child wears a helmet at all times and is otherwise appropriately attired when participating in the Activity. You agree that Your Child will participate in the Activity at your own risk. You also agree to voluntarily assume responsibility for supervising the Activity and any injury, death or property damage you or Your Child may suffer or cause as a result of participating in the Activity.

To the maximum extent possible under the law, you (both in your personal capacity and on behalf of Your Child) agree to release, hold harmless and indemnify the Provider and its respective officers, employees, servants, agents and contractors (“the Indemnified Persons”) against all actions, claims, suits, costs, expenses, demands and damages suffered or incurred by the Indemnified Persons or any one or more of them by reason of, or in respect of, or in any manner whatsoever arising out of, or caused by, your use of the Service or Your Child’s participation in the Activity.

You Agree that you are subscribing to the Service on the express condition the Provider:

  1. Will, under no circumstances be liable or responsible in any manner whatsoever for any death, loss, accident, damage or injury to you, Your Child or any of your servants, agents, contactors, visitors or invitees or any other person whatsoever (“Related Party”) which may happen as a result of your use of the Service or Your Child participating in the Activity; and
  2. Will not incur or be under any liability whatsoever to you, Your Child, or to any Related Party for any loss, damage, damage or injury to or in respect of any of your property or of any Related Party’s property.

The Provider is not liable to you, Your Child or any Related Party in respect of any indirect or consequential loss. For the avoidance of  doubt, ‘consequential loss’ means loss or damage arising from a breach of contract, tort (including negligence), under statute or any other basis in law or equity of an indirect or consequential nature including, but without limitation, loss of profits, loss of revenue, loss or denial of opportunity, loss of goodwill, loss of business reputation, future reputation or publicity, damage to credit rating and indirect, remote, abnormal or unforeseeable loss, or any similar loss  whether or not in the reasonable contemplation of the parties.

Mundaring Toy Library Code of Conduct

All staff, volunteers and committee members of Mundaring Toy Library are required to observe child safe principles and expectations forappropriate behaviour towards and in the company of children, as noted below.


All personnel of Mundaring Toy Library are responsible for supporting the safety, participation, wellbeing and empowerment of children by:

  • adhering to Mundaring Toy Library’s child safe policy at all times / upholding Mundaring Toy Library’s statement of commitment to childsafety at all time
  • taking all reasonable steps to protect children from abuse
  • treating everyone with respect
  • listening and responding to the views and concerns of children, particularly if they are telling you that they or another child has been abusedand/or are worried about their safety or the safety of another
  • promoting the cultural safety, participation and empowerment of children with culturally and/or linguistically diverse backgrounds (forexample, by having a zero tolerance of discrimination)
  • promoting the safety, participation and empowerment of children with a disability (for example, during personal care activities)
  • ensuring as far as practicable that adults are not left alone with a child
  • reporting any allegations of child abuse to Mundaring Toy Library’s Child Safety Officer Shanti Wilbers / leadership, and ensure any allegationto reported to the police or child protection
  • reporting any child safety concerns to Mundaring Toy Library’s Child Safety Officer Shanti Wilbers/ leadership
  • if an allegation of child abuse is made, ensure as quickly as possible that the child(ren) are safe


Staff and volunteers must not:


  • develop any ‘special’ relationships with children that could be seen as favouritism (for example, the offering of gifts or special treatment forspecific children)
  • exhibit behaviours with children which may be construed as unnecessarily physical (for example inappropriate sitting on laps. Sitting on lapscould be appropriate sometime, for example while reading a storybook to a small child in an open plan area)
  • put children at risk of abuse (for example, by locking doors)
  • engage in open discussions of a mature or adult nature in the presence of children (for example, personal social activities)
  • use inappropriate language in the presence of children
  • express personal views on cultures, race or sexuality in the presence of children
  • discriminate against any child, including because of culture, race, ethnicity or disability
  • have any online contact with a child or their family (unless necessary, for example providing families with e- newsletters)
  • ignore or disregard any suspected or disclosed child abus


By observing these standards you acknowledge your responsibility to immediately report any breach of this code to

Mundaring Toy Library’s Child Safety Officer Shanti Wilbers/ leadership.

If you believe a child is at immediate risk of abuse phone 000.




Our commitment to child safety

Our organisation is committed to child safety.

We want children to be safe, happy and empowered. We support and respect all children, as well as our staff and volunteers.

We are committed to the safety of all children.

We have zero tolerance of child abuse, and all allegations and safety concerns will be treated very seriously and consistently with our robust policies and procedures.

We have legal and moral obligations to contact authorities when we are worried about a child’s safety, which we follow rigorously.

Our organisation has robust recruitment practices for all staff and volunteers.

We have policies, procedures and education in place that support our staff and volunteers to achieve these commitments.

If you believe a child is at immediate risk of abuse phone 000.

Our staff and volunteers

This policy guides our staff and volunteers on how to behave with children in our organisation.

Children should never be left unsupervised in the care of toy library staff or volunteers. Parents/guardians should always supervise their children at the toy library. Wherever feasible toy libraries should implement the ‘two-person rule’ – ensuring there are two people present when the toy library is open.

All of our staff and volunteers must agree to abide by our code of conduct, which specifies the standards of conduct required when working with children.

Our organisational culture aims for all staff and volunteers to feel confident and comfortable in discussing any allegations of child abuse or child safety concerns. Education is important to ensure that everyone in our organisation understands that child safety is everyone’s responsibility.  All staff receives training on our code of conduct.

Any inappropriate behaviour will be reported through appropriate channels, including the relevant government department or police, depending on the severity and urgency of the matter.

Training and supervision

Training and education is important to ensure that everyone in our organisation understands that child safety is everyone’s responsibility.

Our organisational culture aims for all staff and volunteers (in addition to parents/carers and children) to feel confident and comfortable in discussing any allegations of child abuse or child safety concerns. We train our staff to identify, assess, and minimise risks of child abuse and to detect potential signs of child abuse.

New employees and volunteers will be supervised regularly to ensure they understand our organisation’s commitment to child safety and that everyone has a role to play in protecting children from abuse, as well as checking that their behaviour towards children is safe and appropriate (please refer to this organisation’s code of conduct to understand appropriate behaviour further). Any inappropriate behaviour will be reported through appropriate channels, including the, relevant government department or police depending on the severity and urgency of the matter.


We take all reasonable steps to employ appropriately skilled people to work with our members. We develop selection criteria that clearly demonstrate our commitment to child safety and an awareness of our social and legislative responsibilities.

We carry out reference checks and working with children checks for any paid staff members to ensure that we are recruiting the right people. Please see the Working with Children Check website <> for further information

Fair procedures for personnel

The safety and wellbeing of members is our primary concern. We are also fair and just to personnel. The decisions we make when recruiting, assessing incidents, and undertaking disciplinary action will always be thorough, transparent, and based on evidence.

We record all allegations of abuse and safety concerns using our incident reporting form, including investigation updates. All records are securely stored.

If an allegation of abuse or a safety concern is raised, we provide updates to children and families on progress and any actions we as an organisation take.


All personal information considered or recorded will respect the privacy of the individuals involved, whether they are staff, volunteers, parents or children, unless there is a risk to someone’s safety. We have safeguards and practices in place to ensure any personal information is protected. Everyone is entitled to know how this information is recorded, what will be done with it, and who will have access to it.

Legislative responsibilities

Our organisation takes our legal responsibilities seriously, including:

  • Failure to disclose: Reporting child sexual abuse is a community-wide responsibility. All adults in Western Australia who have a reasonable belief that an adult has committed a sexual offence against a child under 16 have an obligation to report that information to the police.
  • Failure to protect: People of authority in our organisation will commit an offence if they know of a substantial risk of child sexual abuse and have the power or responsibility to reduce or remove the risk, but negligently fail to do so.
    • Any personnel who are mandatory reporters must comply with their duties.

Risk management

In Western Australia, organisations are required to protect children when a risk is identified (see information about failure to protect above). In addition to general occupational health and safety risks, we proactively manage risks of abuse to our children.

We have risk management strategies in place to identify, assess, and take steps to minimise child abuse risks, which include risks posed by physical environments (for example, any doors that can lock), and online environments (for example, no staff or volunteer is to have contact with a child in the organisation on social media).

Regular review

This policy will be reviewed every two years and following significant incidents if they occur. We will ensure that families and children have the opportunity to contribute. Where possible we do our best to work with local Aboriginal communities, culturally and/or linguistically diverse communities and people with a disability.

Allegations, concerns and complaints

Our organisation takes all allegations seriously and has practices in place to investigate thoroughly and quickly.

We work to ensure all families, staff and volunteers know what to do and who to tell if they observe abuse or are a victim, and if they notice inappropriate behaviour.

We all have a responsibility to report an allegation of abuse if we have a reasonable belief that an incident took place (see information about failure to disclose above).

If an adult has a reasonable belief that an incident has occurred then they must report the incident. Factors contributing to reasonable belief may be:

  • A child states they or someone they know has been abused (noting that sometimes the child may in fact be referring to themselves)
  • Behaviour consistent with that of an abuse victim is observed
  • Someone else has raised a suspicion of abuse but is unwilling to report it
  • Observing suspicious behaviour.